COVID-19 Updates

March 20, 2020

Hi everyone,

As we continue to navigate COVID-19 together, please know that our group actively monitoring and assessing the situation and potential impacts on our people. The health and well-being of our people is our highest priority and we will continue to act thoughtfully as we respond to the situation.

Remember to follow health precautions:

  • Regularly and thoroughly clean your hands with an alcohol-based hand rub or wash them with soap and water
  • Practice Social Distancing: maintain at least 1 metre (3 feet) distance between yourself and anyone who is coughing or sneezing
  • Avoid interaction with anyone who is sick
  • Do not touch your eyes, nose and mouth
  • Practice good respiratory hygiene: cover your mouth and nose with your bent elbow or tissue when you cough or sneeze. Dispose the tissue immediately after use
  • Avoid non-essential travel

For further information regarding how to protect yourself and your fellow colleagues, please see the guidelines mentioned on the following link which delves into personal hygiene, taking care of sick family members and appropriate use of face masks:

If you feel sick, develop a fever, symptoms of respiratory illness, such as a cough or difficulty breathing, and/or have been in contact with a person known to have COVID-19, or if you have recently traveled outside of the country, please adhere to the following steps effective immediately:

  • Please complete the following Self-Assessment Tool created by Alberta Health Services to determine if you need to get tested for COVID-19
  • Advise your Supervisor/ Manager
  • Self-isolate at home for 14 days
    NOTE If you deemed to be symptom-free after the 14 days has lapsed, you can return to the workplace by contacting your supervisor directly
  • For Ontario, please contact Telehealth immediately at 1-866-797-000 or visit
  • For Alberta, dial 811 / visit
  • Apply for EI benefits - visit Service Canada. For more information about sickness benefits or call 1-833-381-2725 (this applies to employees ONLY—not contractors)
    NOTE: The federal government has announced that it will be waiving the mandatory one-week waiting period for Employment Insurance (EI) sickness benefits for those workers who are in quarantine or who have been directed to self-isolate as a result of the COVID-19.

NOTE: If you have travelled to Italy, Iran, or Hubei province (China), please contact your local public health unit within 24 hours of returning, in addition to the steps listed above. For more information please visit

If you have any questions or concerns, please do not hesitate to contact your supervisor or manager.